52 real agentic AI use cases

Travelers: a fully autonomous voice claims agent handles auto first-notice-of-loss. 85–90% of users complete their claim through it.

LendingTree: a multi-agent mortgage assistant (supervisor + workers, LangGraph/MCP). Over 97% of conversations are handled without escalation.

Maccabi Healthcare: voice/chat agents handle info requests, emergency guidance and appointment booking for 2M+ users.

ENGIE: an Agentforce agent answers billing/EV questions and switches on smart charging through the SAP API.

Commerzbank "Bene": a chatbot that handles 2M+ chats and resolves 70% of them.

Amdocs: a telco CX agent resolves complex issues end-to-end.

NoBroker ConvoZen: multilingual support automation (10k hours of recordings per day).

Starling Bank: an agentic in-app assistant for saving goals and bill organization.

LUXGEN: a LINE customer agent that cut human agent workload by 30%.

ShipStation "Deckhand": a Slack IT help-desk agent that opens Jira tickets and answers 94% of after-hours questions.

Workday Sana agent: 300+ HR/finance self-service skills (pay, time, absence).

Gelato: an engineering ticket-triage agent (assignment accuracy rose from 60% to 90%).

UNACEM: a WhatsApp logistics agent cut driver wait times by up to 40%; a safety (EHS) agent is next.

ABC Legal: 50+ Claude agents covering service of process, eFiling, compliance review and config-as-code PRs.

Markups.ai: an email-in contract negotiation agent that returns redlines.

Harvey: reviews hundreds of pages of legal documents.

Freshfields Dynamic Due Diligence.

Altumatim: eDiscovery that takes months down to hours.

Cognizant: a contract drafting and risk-scoring agent.

Morningstar: an advisor assistant handles portfolio review, risk, research and compliance prep with audit trails.

Avalara Avi: an agent that calculates taxes, files returns and handles invoicing.

Deloitte Tariff Management suite: sub-agents reconcile tariffs against filings.

Genpact Finance One: revenue and P&L agents (ADK + A2A).

Hiscox: lead underwriting quotes go from 3 days to minutes.

Nativeorange LexAI: P&C underwriting submission intake and risk evaluation.

Rogo: builds Wall Street decks, company profiles and memos.

Qualia Clear: automates title and escrow workflows in real estate closings.

Obin AI: computes financial metrics from deal docs and model spreadsheets.

M-DAQ: a KYB compliance agent (30x productivity).

Revolut Pay on AP2: a payment rail for agent-initiated commerce.

MHK SmartProminence: a HIPAA-eligible agent orchestrator that cut manual medical review by 90%.

Synthpop: turns unstructured referrals into payer-ready orders.

Deloitte Care Finder: finds in-network providers in under 1 minute.

Quest AI Companion: explains 5 years of patient lab data.

CVS Health100: an agentic omnichannel consumer health partner.

EPAM Creative Conductor: sub-agents for visuals, voice and music assemble a finished promo MP4.

HSBC ComAmplifier: a multi-agent compliant marketing content workflow.

AdVon Commerce: enriched a 93k-product catalog plus video in under a month, for a $17M lift.

PODS "smartest billboard": 6,000 neighborhood-specific headlines in 29 hours.

Backstory Revenue Answers: account risk and next-action agent.

Devoteam RFP agent: drafts compliant proposals.

Leads.io: automated lead qualification across thousands of campaigns.

Trane: an HVAC diagnostics agent turns a 20-minute workflow into a 20-second query.

Manhattan Associates Active Agents: handle warehouse and transport exceptions.

Accenture inventory advisor agent.

Instalily InstaWorkers: field technician diagnosis goes from 15 minutes to under 10 seconds.

HCLTech Insight: a manufacturing defect-prediction agent.

ComplyAdvantage: agentic auto-remediation with up to 85% fewer alerts.

Deloitte SecOps: threat hunts go from hours to seconds, plus detection rules are auto-written.

Regnology Ticket-to-Code Writer: converts bug tickets into code.

Fifth Dimension "Ellie": deal screening and underwriting in 5–10 minutes.

ZenBusiness "Velo": an assistant for business formation, compliance and website building.